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  • Home
  • About
    • About Our Company
    • Leadership Team
    • Testimonials
    • Awards & Recognition
    • Opportunities to Support Local
    • Chamber Involvement
    • Community
    • Technology Partners
    • Locations
      • PA – Altoona – HQ
      • PA – Erie
      • PA – Greensburg
      • PA – Pittsburgh
      • PA – State College
      • PA – Williamsport
      • MD – Frederick
      • MD – Hagerstown
      • OH – Boardman
    • Careers
    • Technology Events
    • DBB Employee Awards
  • Products & Solutions
    • AVyze Audio Visual
      • Recent AV Projects
      • AV Network Security
      • COSTARS Audio Visual Solutions by AVyze! and Doing Better Business
    • Major Brands Products Catalogs
    • RICOH
      • Centralized Printing Solutions
      • Managed Print Services
      • Cost Management Solutions
      • Technology Support Services
      • Printer Management and Security
      • Print Platform Cloud Services
    • CANON
      • Industry Solutions
      • Business Solutions Videos
      • Document Management
      • Security
      • Uniflow
    • SHARP
      • Industry Solutions
      • Dynabook Laptops
      • Sharp Software Applications
      • Sharp Collaboration Displays
      • Sharp Professional Displays
      • Sharp User Interface
      • Sharp MFP Home Page
      • Sharp Security
      • Sharp Scan 2 Technology
      • Sharp Cloud Portal Office
    • HP
      • HP Managed Print Services
      • HP Genuine Supplies
    • Certified Pre-Owned
    • Cooperative Purchasing, GPO Pricing & Contract Programs
      • Bottleless Water Systems for Pennsylvania Municipalities Through COSTARS
      • COSTARS Audio Visual Solutions by AVyze! and Doing Better Business
    • e-GoldFax Cloud Faxing Solution
      • eGOLDFAX Compliance
    • ELEVATE Unified Communications
      • Contact Center Software as a Service
        • VoIP Security
    • Enterprise Services
    • Equipment Rentals
    • Laserfiche AI
      • Workflow Security
    • Managed Print Services
      • Managed Print Security
        • Frequently Asked Questions About Copiers and Printers
      • Scan to Email Security
    • Papercut
      • Papercut – main
      • Papercut Tour
    • PureFlow Water Systems
      • Bottleless Water Systems for Pennsylvania Municipalities Through COSTARS
      • Water Security
    • Reprographics Center
    • Wide and Large Format Printing
    • Request a FREE Assessment
  • Go Green
    • PrintReleaf
      • PrintReleaf – main
      • PrintReleaf Technology
      • PrintReleaf Forestry
      • PrintReleaf Oglala Lakota Native American Reservation
    • Canon Environment
    • Sharp Environment
    • HP Sustainable Impact
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  • WIN!
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Help! My Scan to Email From My Copier Stopped Working

SMTP Issues in Managed Print Today 1. Basic Authentication Is Being DisabledThis is the BIGGEST issue.Older copiers were designed to use:usernamepasswordSMTP loginThis is called:Basic AuthenticationModern platforms now consider this insecure.Microsoft…

Continue ReadingHelp! My Scan to Email From My Copier Stopped Working

Why you may experience Scan to Email issues on your MFP/copier

To increase security of email transmissions across the Internet, the SMTP or Simple Mail Transfer Protocol requires credentials to authenticate users. As of early 2025, most email servers work with…

Continue ReadingWhy you may experience Scan to Email issues on your MFP/copier
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