Helping Organizations Work Smarter Since 1973
For more than 53 years, Doing Better Business (DBB) has helped organizations across Pennsylvania, Maryland, Ohio, West Virginia, and Virginia improve productivity, strengthen security, simplify technology, and create better workplace experiences.
What began in 1973 as Word Processing Services has evolved into one of the nation’s leading independent business technology providers. Today, organizations rely on DBB for far more than copiers and printers. We deliver integrated technology solutions that help businesses operate more efficiently, collaborate more effectively, and protect their most valuable information.
Whether supporting a small business with a single office or managing enterprise technology deployments across multiple locations, our mission remains the same:
Helping organizations do business better.
More Than an Office Equipment Company
Technology has changed dramatically over the past five decades—and so have we.
Today, Doing Better Business provides a comprehensive portfolio of workplace technology solutions, including:
- Managed Print Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- Unified Communications & VoIP
- Audio Visual Solutions
- Interactive Displays
- Digital Signage
- Document Management & Workflow Automation
- AI-powered Business Process Automation
- Production Print
- Wide Format Printing
- Secure Printing & Secure Scanning
- Bottleless Water Purification Systems
- Managed Workplace Technology Assessments
Rather than simply selling equipment, our consultants work alongside customers to understand their business goals and recommend solutions that improve efficiency, reduce operating costs, enhance collaboration, and strengthen security.
Independent. Local. Customer Focused.
Doing Better Business is proud to be an independent, family-owned, women-owned business.
Unlike many national providers, we are not limited to a single manufacturer or technology platform. Our independence allows us to recommend the best solution for each customer based on their unique needs—not sales quotas or vendor requirements.
While we’ve grown into one of the largest independent office technology organizations in the United States, we’ve never lost the local relationships that have defined our company since 1973.
By the Numbers
Company Snapshot
- Founded in 1973
- Headquarters in Altoona, Pennsylvania
- Eight offices serving Pennsylvania, Maryland, Ohio, West Virginia, and Virginia
- Certified Women-Owned Business
- Family-Owned Business
- Thousands of business, healthcare, education, legal, manufacturing, and government customers
- Nationally recognized among the Top 100 independent office technology dealers
- Recognized as one of Pennsylvania’s Best Places to Work
- Nationally recognized for exceptional customer satisfaction and Net Promoter Score (NPS)
Our People Make the Difference
Technology alone doesn’t solve business problems.
People do.
Our engineers, service technicians, cybersecurity specialists, workflow consultants, IT professionals, account managers, and customer support teams work together to deliver exceptional service long after installation.
Every member of our team is committed to continuous learning so we can help customers navigate rapidly changing technology—from artificial intelligence and cybersecurity to cloud computing, digital collaboration, and workflow automation.
We believe long-term partnerships are built through responsiveness, expertise, accountability, and trust.
Built Around Service
The true measure of a technology provider isn’t what happens on installation day.
It’s what happens every day afterward.
Our service-first philosophy has been the foundation of Doing Better Business for more than five decades. We invest heavily in technical training, local service teams, proactive support, and customer success because we believe outstanding service creates lasting relationships.
That’s why organizations continue to trust DBB year after year to support their critical business technology.
Industries We Serve
Our team supports organizations across nearly every industry, including:
- Healthcare
- Education
- Government
- Manufacturing
- Financial Services
- Legal
- Nonprofit Organizations
- Professional Services
- Retail
- Hospitality
Whether your organization has one office or dozens of locations, we have the expertise to design, deploy, support, and optimize your technology environment.
Looking Toward the Future
Technology continues to evolve—and so do we.
Artificial intelligence, cybersecurity, cloud computing, workplace collaboration, automation, and digital transformation are reshaping how organizations operate.
Doing Better Business remains committed to helping customers embrace these technologies with confidence while continuing to provide the responsive local service that has defined our company since 1973.
Let's Build a Better Workplace Together
Whether you’re looking to improve print management, modernize your IT infrastructure, secure your network, automate business processes, upgrade conference rooms, or create a smarter workplace, our team is ready to help.
Helping organizations do business better isn’t just our name—it’s our mission.