About Us

We’ve been helping businesses do business better since 1973. When it comes to office technology and services, we aren’t just experts- we’re customer-focused innovators who believe that service is the true mark of a company.

People First

We are a nationally recognized and women-owned business which has kept things local and family-owned since the beginning. Our team combines the experience of nearly half a century of operation with the awareness of an involved community member. Nonetheless, we’re routinely recognized as leaders in our industry, paving the way into the future with cutting-edge solutions.

The secret to our success is that we’re built on a foundation of putting people first. Whether developing technology solutions which help businesses do what they do best or helping organizations acquire the highest quality office technology products, we believe in innovation, integrity, and delivering unparalleled customer experience.

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  • Current headquarters: Altoona, Pennsylvania
  • Nine locations across three states; servicing five states
  • Recognized as one of the Best Places to Work in Pennsylvania
  • Recognized among Top 100 independent office technology organizations in the US
  • Recognized nationally for Top 10 Net Promoter Score for office equipment service providers.

Founded in 1973 as Word Processing Services, Inc, the original headquarters in Hagerstown, Maryland still serves customers in that area today. What was originally a word processor service management company has since flourished into a full line of office technology solutions. From the start, we were dedicated to delivering value well past the initial sale by making sure companies had the tools they needed – and the support they needed to keep using them.

Such dedication has paid off. In 2017, WPS, Inc. was acquired by Doing Better Business (the second generation) and the headquarters moved to Altoona, PA. Today, we’ve expanded to six different locations in central and western Pennsylvania, plus two locations in Maryland and one location in Ohio. Despite this increased range of service, however, the emphasis on service and awareness of the local community remains. Doing Better Business starts by putting people first.


At Doing Better Business, it’s our people who make the difference. We’ve seen the incredible evolution of office technology since 1973, and we’ve kept pace with all of it. We not only understand where office technology came from but also where it’s going.

Staying ahead of the curve is gaining ever more critical importance as businesses struggle to stay one step ahead of the tidal wave of security threats. We’ve got plenty of practice. Our impeccable record of service and support is built on a culture of continual learning and growth.

We help companies do more than just pick out the best office equipment. Rather, each of our customers works closely with a family of leaders who are empowered to make decisions that will meet and exceed their needs. Our staff members are your advocates, and we put to work our deep industry knowledge for your benefit.

Ultimately, we strive to be a trusted business partner to our clients by providing superior technology services alongside the best practices of the industry. We focus on improving efficiency, sustaining the environment, and growing the bottom line. Each of these has one end goal in mind: helping you do better business.


Both office technology and technology needs can change and evolve rapidly. Doing Better Business is an expert in office technology solutions for organizations of all types and sizes. We’re committed to putting customers first and responding to your needs beyond the initial sale.

Our team of highly trained and knowledgeable experts can help you develop the right technology deployment plans and managed services to get your business running.