Doing Better Business is dedicated to providing best-in-class equipment, services, and customer service. We’ve pursued the PROs Elite 100 certification to demonstrate that we’re serious about good service. We believe that the true measure of a company lies in the value we create for our customers after that final sale. We do better business both in name and in action. However, don’t take our word for it. Here’s what our past and present customers have to say about what our team has done for them.

“Your company provides top notch technical service with a complete customer-centric focus. Nice job!”

Philip Freeman, Jr., Cresson United Methodist Church

“DBB has helped us “right size” the equipment to meet the demands of the application as well as supplied excellent service in maintaining print quality and machine uptime. I would definitely recommend them for print equipment, service, and support. I have found DBB to be easy to work with, understanding and accommodating to our demands.”

“We recently upgraded our main server and four office computers and the transition was unbelievably smooth. It’s great to know that we can depend on DBB to respond to any issue we have in an extremely fast and efficient manner.”

Kimberly Miller, MD, Town of Boonsboro

“Doing Better Business is a company I talk about because they still show such professionalism.  Thank you for the excellent customer service.”

Jodi Kissner, Martinsburg High School

“RCS Pittsburgh has moved to a new office and does not have the wall space once offered…. The solution for AES? Go digital with a smartscreen. Multiple teams on one board. There are pros and cons, as with all changes, however, we did our best to stay to the intent and keep it simple and as visual as possible. This pic is the RCS (Rail Control Solutions) Americas Quality Team led by Rick Pfaff at his DMM (daily morning meeting). At the Pittsburgh site, there are project teams, functional teams, and leadership teams.”

Brian Householder, AES Specialist, Bombardier Transportation

“Your service is always great.  You get here quickly when there is a problem.  The technicians are friendly and knowledgable.  They quickly identify the problem and fix it.  This level of service is extraordinary in itself and I have never experienced anything different from your company.”

Dan Caraballo, Fil Tec, Inc.

Reporting any service issues are seamless and easy.  I love that we receive updates regarding the technician  and call status.  The technicians are always prompt, friendly, helpful and thorough.  They explain in detail the problems and the remedies.

“Keep up the great work!  Doing Better Business provides great customer service all the way through the process.”

Angie Anderson, Seeds of Faith Christian Academy

“Service is important and Doing Better Business provides great customer service.”

Gail Caples, Carroll County Public Schools

“Doing Better Business (DBB) is Prompt-Efficient-Professional. All service technicians are efficient and courteous . All customer service and sales consultants answer the phone in a professional manner, and all questions are answered in a timely manner. It is a pleasure to work with such a great team of professionals.”

Paula Kepich, Carnegie Library of Pittsburgh

I called DBB early in the morning after we realized we ran out of toner (totally our fault).  I spoke with Dawn and she immediately jumped into action to heelp alleviate our crisis.  She was able to get us the toner and a back up, as well, the same morning!!!  The whole process made me feel like DBB is on our team, which is a rare and valuable thing to find in today’s hectic world.

Lauren Zagorac, Legume Bistro

Do Better Business Today

We’re doing better business every day by creating value for our customers in new and innovative ways. Whether you’re buying a new printer or getting a whole new print environment installed, we’re thrilled to be a part of your organization’s plan for success.