To increase security of email transmissions across the Internet, the SMTP or Simple Mail Transfer Protocol requires credentials to authenticate users. As of early 2025, most email servers work with Basic Authentication which operates with a user name and password. Any changes to the SMTP that are not addressed ahead of time can disrupt a once valuable tool in your organization. The loss of Scan to Email can cause headaches and delays. Knowing about any changes ahead of time and making the needed adjustments to mail server/equipment can make this a non-issue for users. Scan to Email security policies like this have had a