January 1, 2022
Dear Canton Business Machines Client,
We are pleased to announce that as of January 1, 2022, Canton Business Machines, Inc. (CBM) has become a part of Doing Better Business, Inc. (DBB). Much like CBM, DBB is a family-owned and operated business with a track record for helping their customers achieve business success through the proper placement and usage of technology.
By joining forces with DBB, we are not only able to continue to offer the award-winning Savin product line with our Certified Circle of Excellence Service, but we now have access to support and service, as well as provide HP, Sharp and Fujitsu imaging equipment, HP and Ricoh wide/large format printers, GoSafe Thermal and Facial Recognition Scanners, Sharp and Ricoh Flat Panel Touchscreens/Whiteboards, and Laserfiche Document Management and eForms technology.
This partnership provides us with the ability to offer you more ways of doing better business, such as the use of managed print and document services specialists who can help you develop a secure and cost-effective digital document strategy for your organization.
What you can expect going forward:
- The same friendly people you have always work with and the ability to add to our team in Ohio.
- The same service levels you have grown accustomed to with several enhancements, like our First Touch Team: Live Help Desk dedicated to resolving all customer issues immediately.
- A new eCommerce Website: allowing you the ability and flexibility to order products and supplies online.
- A new program: AutoTech – automating the supply ordering process and eliminating headaches.
- A new look to the company. Our communications will come from Doing Better Business formerly CBM.
- A new remittance address for our invoices:
Doing Better Business
14500 Byers Road
Hagerstown, MD 21742
It is our intention to meet with you personally, as quickly as possible, so we can introduce ourselves and answer any questions or concerns you may have. In the meantime, do not hesitate to reach out to us if you need any information.
Thank you and we look forward to supporting you for many years to come.