Request Service and/or Supplies:        Request Support Button

Enter Meter Reading:                               Submit Meters button

 

IMPORTANT SUPPORT LINKS

  • DBB eInfo Customer Login: To save time and make our customer’s jobs easier, DBB has a secure, web-based portal for placing service requests, ordering supplies, monitoring current calls, submitting meter readings and checking service and account history, all with real time information.  If you do not have a username and password, please use the Enroll button below.
  • Ricoh Knowledge Base: Detailed information on Ricoh products (Including Savin, Gestetner and Lanier) and solutions including Drivers/Utilities, How To, FAQs, Product Specifications, Supplies/Options, Troubleshooting, and more.  
  • Ricoh Family Group Print Driver Downloads:  Quick Link to Downloads
  • Sharp Print Driver Downloads:  Quick Link to Print Drivers
  • Sharp Product Downloads:  Includes Manuals, Drivers, and Safety Data Sheets
  • Remote Desktop Support: With remote access, our DBB field engineers can save you time and money by providing you with immediate support with the highest levels of security and privacy.  Please contact the DBB Help Desk at 800-456-1977 before attempting to connect.

We also provide 24/7 Emergency After Hours Service at (866)-739-5216.

 

ENROLLMENT FORMS

  • Enroll in DBB eInfo: Get instant access to all your account information and enroll today!     Enroll button

 

  • Enroll in AutoTECH Automated Technology for Managed Print Services:   Enroll Autotech Button