Our First Touch Help Desk team is ready to serve you no matter your preferred method of communication, from Monday through Friday, 8 am to 5 pm EST. To watch videos with answers to common questions from our First Touch Team, please visit our YouTube Site and review the following playlist.

To speak to a live team member, call: 1-800-456-1977.

Email them at any time: firsttouch@doingbetterbusiness.com.

As of May 31, 2022 – Google SMTP service no longer works for scan to email on our MFPs- Read More Here!  



Are you having issues with Scan to Email? If you are using Gmail, please watch this YouTube Video to reenable.

Have Questions about eInfo Login vs Shop Online? Please read the following article by clicking this link.

Quick Links for Online Communications

About eInfo Login

The Doing Better Business eInfo web portal places all the links and resources you need into one easy location. Place service requests, order supplies, monitor calls, submit meter readings and view your account or service history. Information is updated in real time to give you the most current view of your account. Participation is entirely optional, and it is free.  You can read about how to navigate our eInfo portal HERE.

Doing Better Business App

Need help on the go? We’ve got an app for that. Our official app lets you access your customer portal to communicate with us. You’ll need an eInfo login above. However, like our web portal, our app is entirely free, optional, and designed to make your job easier. Available for:

Canon, HP, Ricoh and Sharp Resources

Additional Support Tools

We’ve brought on board remote access and automation capabilities. Both of these resources are free and completely optional.

Do Better Business with the Right Tools

Doing Better Business is committed to making sure our customers have the right tools in their hands at all times. We have curated a collection of the latest official documentation plus a handful of resources designed specifically for our clients in mind. These are all offered at no additional cost. Choose all, a few or none according to what is most effective for driving efficiency and productivity with our solutions.