Plain Old Telephone Service or POTS lines have been on the decline since cellular service achieved widespread availability. With deregulation from the FCC’s order 19-72A1, providers accelerated this trend by dropping maintenance of the old copper system and with fewer users to fund what remains, they increased prices. And this isn’t necessarily bad.
A popular alternative to FAX lines is to utilize the internet and process fax communication in the cloud. This process offers many advantages over the old process that involved resources dedicated to only faxing. A cloud solution can produce significant cost savings because no hardware, software, or phone lines and their maintenance are needed.
Further savings can be achieved due to the scalable nature of a cloud solution. A good service provider should offer a pay for what you use option, thereby eliminating costs for under-utilized conventional systems. Also, lower initial costs to expand services make addressing increased demands easy.
You may streamline workflows with the ability of faxing from your desktop computer, MFP, or any mobile device. This can include the reception of incoming fax documents to make mobile work easier.
A good service provider will also have the capacity to provide a no-busy-signal process when handling your incoming fax communications. This can speed your business processes and may increase business if you rely heavily on a fax solution.
To finish, we should take into account the importance of security. Even if you are not bound by HIPAA, FERPA, or GDPR you should consider a service provider that meets such requirements for end-to-end encryption to protect you and your customers.
As you can see, you may have a lot to gain by moving to a cloud based fax solution to lower costs and increase productivity, flexibility, reliability, access and security.
If you have questions or want to learn more about cloud faxing, contact us here.